Caldicot and us
A town growing faster than its services
Caldicot has grown steadily since the M4 made it a commuter town for Newport and Bristol, but hearing care hasn't grown with it. There's no independent audiology clinic based in the town itself, so residents either travel or go without. We're the nearest alternative, ten minutes east on the A48.
A good number of our regular patients live in Caldicot, Portskewett and Sudbrook, and first came to us for ear wax removal after struggling to get it done on the NHS. Many stayed for their hearing tests and, later, their hearing aids.
Places we serve around Caldicot
Landmarks you'll know
- Caldicot Castle and Country Park
- The Celtic Trail cycle route through town
- Sudbrook Camp and the old Severn Tunnel workings
- Portskewett’s Iron Age fort site
- The M4 Severn crossing, five minutes from the centre
Why Caldicot patients choose us
Worth the 10 minutes drive
Ear wax removal isn't a regulated service in the UK, so who treats you matters. Caldicot patients tell us they come to us for the same few reasons.
- Same-day and next-day slots for blocked ears
- Trained clinicians, led by an HCPC-registered Hearing Aid Dispenser
- Video otoscopy so you can see inside your ear before and after
- Both microsuction and irrigation, chosen for your ears
- Free hearing tests and independent hearing aid advice under one roof
- Free parking directly outside the door
Free hearing tests
A full 60 to 90 minute hearing assessment. Free, no obligation.
Ear wax removal
Microsuction and irrigation by trained clinicians, often same-day.
Hearing aids & aftercare
All major brands, lifetime aftercare.
Home visits in Caldicot
Can't get to Chepstow? We come to you across Caldicot, Magor, Undy, Portskewett, Rogiet and Sudbrook.
Caldicot FAQ
Questions from Caldicot patients
Is there ear wax removal in Caldicot?
There are a small number of practitioners in the Caldicot area. The Chepstow Hearing Clinic is around 10 minutes away on the A48 and offers microsuction and irrigation by trained clinicians, often the same day.
How far is The Chepstow Hearing Clinic from Caldicot?
About 6 miles, roughly 10 minutes by car along the A48. From Magor and Undy allow around 12 to 15 minutes. There is free parking directly outside the clinic at the School Hill Centre.
Do you offer free hearing tests for Caldicot residents?
Yes. Our full 60 to 90 minute hearing test is free and has no obligation attached, wherever you live. Many Caldicot, Magor and Rogiet patients book it as a first step.
Can you do home visits in Caldicot?
Yes. We offer home visit appointments across Caldicot, Magor, Undy, Portskewett, Rogiet and Sudbrook for hearing tests, hearing aid fittings and aftercare. Call us to arrange one.
Should I prepare before ear wax removal?
Use olive oil drops or a spray such as Earol twice a day for three to five days before your appointment. It softens the wax so we can clear it in one visit.
Is the clinic independent or part of a chain?
Independent. We are a family-run clinic within The Hearing Clinic Group, supplying all major hearing aid brands, so we can recommend what suits you.
Can I book online from Caldicot?
Yes. Our online diary shows live availability for hearing tests, wax removal and hearing aid consultations, or call 01291 332211 and the team will find you a time.
Where exactly is the clinic?
School Hill Centre, Chepstow, NP16 5PH, on the ground floor next to Screwfix. Open Monday to Thursday 9am to 5pm and Friday 9am to 3pm.
Is there a bus from Caldicot to Chepstow?
Yes, local bus services run between Caldicot and Chepstow along the A48 corridor, taking around 20 to 25 minutes. Driving takes about 10.
Can I get ear wax removed the same day if I live in Caldicot?
Often, yes. Being only 10 minutes away, Caldicot patients frequently book a same-day or next-day slot for microsuction or irrigation.
Caldicot, we're 10 minutes away
Book a free hearing test or same-day wax removal at our Chepstow clinic, or ask about a home visit.