Newport and us
Twenty-five minutes from the Transporter Bridge
Newport is the nearest city to us, and a growing share of our patients make the trip from Caerleon, Langstone, Rogerstone, Bettws and Malpas. Some come because they want a second opinion after a chain quoted them thousands for a single brand. Others come because they could not get ear wax removal on the NHS and wanted a clinic rather than a mobile van.
Chepstow is an easy trip from Newport, by car along the M4 and M48 across the old Severn Bridge approach, or by a direct train that takes about twenty minutes. Either way you arrive to free parking, or a short walk, and an unhurried appointment.
Places we serve around Newport
Landmarks you'll know
- Newport Transporter Bridge
- Caerleon Roman amphitheatre and baths
- Rodney Parade and Newport Castle
- The Celtic Manor Resort at Coldra
- Tredegar House at Coedkernew
Why Newport patients choose us
Why leave the city for a hearing test?
Newport patients usually say one of three things: they wanted a choice of brands, they wanted someone to spend time with them, or they were fed up with city-centre parking. Here is what they get.
- All major hearing aid brands, not one, and honest advice on which suits you
- A free 60 to 90 minute hearing test
- Ear wax removal by trained clinicians, often within a day or two
- Free parking directly outside, or a 10-minute walk from Chepstow station
- A family-run clinic where you see the same people each visit
- Lifetime aftercare included with every hearing aid
Free hearing tests
A full 60 to 90 minute hearing assessment. Free, no obligation.
Ear wax removal
Microsuction or irrigation by trained clinicians, up to £65 for both ears, often same-day.
Hearing aids & aftercare
All major brands, lifetime aftercare.
Home visits around Newport
We offer home visits across Newport, Caerleon, Langstone and Rogerstone for hearing tests, fittings and aftercare when travelling is difficult.
Newport FAQ
Questions from Newport patients
Is there an independent hearing clinic near Newport?
Yes. The Chepstow Hearing Clinic is a family-run, independent clinic about 25 minutes east of Newport via the M4 and M48, or 20 minutes by direct train. We supply all major hearing aid brands, including ReSound, Starkey, Oticon, Phonak, Bernafon and Signia.
How do I get from Newport to the clinic by train?
Direct trains run from Newport to Chepstow on the Gloucester line, taking about 20 minutes. From Chepstow station walk up through the town to the School Hill Centre, around 10 minutes, or take a short taxi.
Is there parking at the clinic?
Yes, free parking directly outside the School Hill Centre. No meters, no multi-storey.
Can I get a second opinion on a hearing aid quote?
Yes, and many Newport patients do. Bring your audiogram and quote, and we will explain what it means and what your options are across all major brands. The consultation is free.
Do you offer ear wax removal for Newport patients?
Yes. Microsuction and water irrigation by trained clinicians, up to £65 for both ears with £10 off for returning patients, often within a day or two.
Do you do home visits in Newport?
Yes, across Newport, Caerleon, Langstone, Rogerstone and Malpas for hearing tests, hearing aid fittings and aftercare.
Is the hearing test free for Newport residents?
Yes. The full 60 to 90 minute hearing test is free with no obligation, wherever you live.
Where is the clinic and when is it open?
School Hill Centre, Chepstow, NP16 5PH, on the ground floor next to Screwfix. Open Monday to Thursday 9am to 5pm and Friday 9am to 3pm.
Is it cheaper to see an independent clinic than a chain in Newport?
Pricing varies, but because we supply all major brands rather than one, we can usually find a hearing aid that fits your budget without being tied to a single brand’s price list.
How long is the drive from Newport city centre to Chepstow?
About 25 minutes via the M4 and M48, or 20 minutes by direct train from Newport station to Chepstow.
Newport, we’re one junction past the bridge
Book a free hearing test, a second opinion or ear wax removal at our Chepstow clinic, or ask about a home visit.